Report a violation
An infraction supposes to have broken any of the General Conditions of use of the platform or to perform an act contrary to the Law. We recommend to review carefully the General Conditions of use of the platform to determine which rules have been violated. If you believe that a user has committed a violation and you decide to report it, you can use the following form.
To express your assessment, positive or negative, about a seller or buyer, you have the Votes. Do not use the infringement form to express your opinion about the quality of a seller's service or products. Also, do not use the infraction form to report an incident with a buyer, use the Votes as seller.
In case of reporting the infringement, the case will be analyzed and mediated to resolve the infringement in the best possible way.
Ultimately and if there is no alternative AGROBOCA will suspend the user all services contracted. And if the violation were contrary to the Law with prejudice to other users of the platform, would be derived to justice.
Infringement and dispute form
For other topics you can find help on the following pages