Terms of purchase
Purchase conditions of Groots Urban Farming
A/ General Conditions of use of the portal
The use and operation of this store supposes the acceptance and obligatory fulfillment of the General Conditions of the use of the AGROBOCA portal.
According to the General Conditions, it is convenient to highlight the following:
The navigation and use of the services of the portal means acceptance as User and without reservations of any kind, all general conditions of use, general contracting conditions and any Which may exist in connection with the provision of services of AGROBOCA.
Personal Data Protection Policy
In compliance with Organic Law 15/1999 of 13 December on the Protection of Personal Data, AGROBOCA informs the User Of the existence of a personal data file created with the data obtained in the portal by and for AGROBOCA and under its responsibility.
The spaces ceded under contract to users Sellers for the promotion and sale of products are considered as SHOPS within the portal. Product publications are considered PRODUCT ADVERTISEMENTS within stores. All publications contained within stores, including product announcements, are the sole responsibility and competence of the SELLER user before the law.
Types of users and activity of AGROBOCA
AGROBOCA is a platform to promote the exchange between producers, shops and consumers. In order to comply with user obligations, AGROBOCA distinguishes two types of users:
- Buyers: those who use the portal to buy or buy products
- Sellers: those who use the portal to sell their products. They are sellers, for example, producers and traders, who use AGROBOCA to offer or sell their products.
AGROBOCA does not sell or buy products. AGROBOCA offers services to facilitate the acquisition of products to buyers, and digital services and tools to sellers to facilitate the sale. AGROBOCA does not rule and is not responsible for the commercial relations that may be established between users of any type.
Obligations between users Sellers and Buyers
In each transaction of purchase made on the portal, two parties, seller and buyer, are obliged to respect the specific conditions of use of each seller, exempting AGROBOCA from any responsibility. The user as buyer will be able to consult these conditions in the section of each store and available in the menu of the store Conditions of purchase.
For the proper operation of the platform, users voluntarily undertake to:
a) Accept payments for products received after the purchase, provided that the General Conditions of Purchase of the seller are not contravened.
b) Voting. Votes and comments are vital to provide objectivity on the quality of products. Each user has in the control panel of their orders the possibility of valuing the purchase made through their vote. Voting is the best way to know the opinion and experience of other users as an independent criterion of purchase.
c) Conditions of purchase of the stores.
The sellers are obliged to publish their own conditions of purchase informing the users according to the current regulations in the matter of electronic commerce and exempting to AGROBOCA of any responsibility.
Purchasing users are obliged to read and accept the seller's purchase conditions before making their purchases.
B / Particual purchase conditions of Groots Urban Farming
1. PARTICULAR CONTRACTING CONDITIONS
[Url] (Groots Urban Farming), is an online store of GROOTS HYDROPONICS S.L. products, hereinafter the Seller, domiciled in RONDA INDUSTRIA 6, 08210 BARBERA DEL VALLES Nif].
The use by the user of any of the services of this store supposes the express acceptance of all the particular conditions of use in the version published in this place at the moment in which the user accedes to the service of the Seller, as well as of the conditions Which, if applicable, are applicable to it.
The Seller reserves the right to modify these particular conditions of use in order to adapt to current legislation applicable at any time the new jurisprudence and usual market practices. It is possible that these general conditions are complemented with particular conditions that the user will accept for the use of the services.
2. CONDITIONS OF ACCESS AND USE OF THE SELLER
The use of any service of the Seller attributes the condition of user of the store. Users can be visitors or buyers. In the latter case, it will be essential that there is a registration before in the agroboca.com platform.
Need to register
The user agrees to comply at all times with the General Conditions of the AGROBOCA portal.
Use of the store Groots Urban Farming of the seller and its services
The user acknowledges and accepts that the use of the services offered by the Seller will be at his sole risk and responsibility.
The user undertakes to use the services of the Seller in accordance with what is established by law, morality and public order, to what is provided in these general conditions of use and in the particular conditions that, if applicable, are applicable .
The user agrees to make a lawful use of the services and not to carry out any type of activity that infringes the rights of third parties or that infringes the regulation on intellectual and industrial property, or any other norm of the applicable legal order.
The Seller operates exclusively for the territory of the member states of the European Union, as well as continental Europe.
3. CONTRACTING PROCESS
Only applicable to stores with activated payment systems (payment with cards and / or Paypal)
Users who want to buy the products of the seller online will have to:
a) Choose the products:
- Under each product there is an "Add" button. Just click on the button and the reference will be added to the shopping cart.
- The shopping cart will accumulate the items that you want to buy. From the same basket you can modify the products and their units.
- To start the purchase process just click the "Buy" button at the end of the basket.
b) Register: Through your registration data in the section "I am already a customer" or registering in the "Are not you a client?" Section.
c) Complete the purchase form and complete the purchase: Once registered, only fill out the delivery address forms, choose the type of transport and accept the conditions of purchase.
d) Pay through the available forms:
The payment of any purchase can be made by credit / debit card (Visa, Mastercard, Visa Electron and / or the like), and through the PayPal system (which also allows payment with Credit including American Express).
The card with which the payment is made must have as an issuing financial institution a bank or savings bank with registered office in any member state of the European Union, as well as continental Europe. Seller reserves the right to change or modify the current account in which the Customer can pay for his order by bank transfer. All transactions of purchase in Seller are developed within a strict framework of confidentiality and encryption through SSL protocol. Seller never has access to your bank details or saves them on their servers. For this reason, you must provide them again each time you make a new purchase on our website.
The customer receives the package at the address indicated and within the time and schedule specified in the chosen form of transport. If the courier does not find the customer at the address, he will send a message to the user's mobile phone.
Delivery note: With the products the detailed and valued ticket is sent. In the event that you need an invoice, you have the option to request it.
e) Prices: The prices indicated in the shop have the VAT included.
f) Minimum order: To place an order, it is necessary to make a purchase of at least 6 euros.
4. DELIVERY DAYS AND COST OF TRANSPORTATION
5. WARRANTY AND RETURN
Warranty: All items have Seller Quality Guarantee. Any defect caused by improper storage and handling of the product is excluded from the guarantee.
To process a claim, you must notify it in the contact form of this store.
Returns: only returns of products in perfect condition and when the content does not match the order.
The procedure to return a product starts with an email to firstname.lastname@example.org with the order details, your identification, the reasons for the return and a photo of all the products.
In case of receiving a defective product on arrival do not take a return: it is advisable to take a photograph as proof and return it to the carrier stating the reason: packaging in poor condition.
We will reply to you as soon as possible. If all requirements are met, Seller will proceed to the payment of the total amount of the order or to the shipment of a new one according to the reason and the process that we finally decide by mutual agreement, once we receive the notification from our carrier.
The return shipment must be made using the same box of Seller that we have sent you, or in a similar format that guarantees the return in perfect condition, and a copy of the delivery note within the package must be included indicating the reasons for the return.
The Seller will not be responsible for the expenses caused by those returns that occur without respecting the steps established in this procedure.
Language: All communications can be made in Spanish.
6. PRODUCT INFORMATION
Publications on Seller's products are considered as ADVERTISEMENTS and are presented by photographs and descriptions. The photographs corresponding to the products and their distinctive signs are intended to provide careful and detailed product information. In spite of everything, the user and the buyer must keep in mind that the appearance of the photographed products may differ from the product sent.
When the photographs show the AGROBOCA brand, it means that they are generic product photographs and do not represent the particular product of this store.
In the event that due to circumstances of force majeure the product is not available after the purchase has been made, the Seller will inform the buyer of the total or partial cancellation of his order and may totally cancel it. The costs of cancellation will be borne by the Seller.
7. EXCLUSION OF WARRANTIES. RESPONSIBILITY
AVAILABILITY AND CONTINUITY OF THE STORE AND ITS SERVICES
The Seller does not guarantee the availability, access and continuity of the operation of https://www.agroboca.com/en/producer/groots-urban-farming and its services.
The Seller will not be responsible, with the limits established in the current legal order, of the damages caused to the user as a consequence of the unavailability, failures of access and lack of continuity of the Seller and its services.
The Seller will only be responsible for the services that he provides by himself and will not be responsible in the event that the configuration or the equipment of the user is not appropriate, or in cases of force majeure.
Any liability of Seller to the buyer, in all respects, will be limited to the maximum amount of the amounts received directly by the buyer through Seller's service, excluding, in any case, liability for indirect damages or for profit Unemployed
The Seller will not be responsible, indirectly or subsidiarily, for damages of any nature caused to the user as a result of the presence of viruses or other elements in the contents and services provided by third parties that may cause alterations in the computer system, documents Electronic or user files.